Ilmiya Sub-Processors List

In order to facilitate the provision of its Services, Ilmiya engages third-party service providers, known as Sub-Processors, along with affiliates, to assist in handling data processing operations on behalf of Ilmiya’s Business Clients, as outlined in our Ilmiya Services Agreement.

Definition of a Sub-Processor:

When Ilmiya contracts with external service providers to process personal data on behalf of its Business Clients, those entities are identified as sub-processors under the General Data Protection Regulation (“GDPR”) and other relevant international data privacy frameworks. Sub-processors are third parties that may access or handle personal data, which Ilmiya processes for and on behalf of its Business Clients.

This document outlines the categories of service providers, sub-processors, and affiliates we engage with, their respective locations, and a description of the services they perform.

Due Diligence Protocol

Prior to entering into agreements with any third-party service provider, including sub-processors, Ilmiya conducts a rigorous due diligence process, which includes a thorough evaluation of the vendor's security practices. These service providers are bound by contractual obligations designed to ensure that any processing of personal data is done solely to support Ilmiya in delivering its services, and always in compliance with our commitments to Business Clients and applicable data protection laws.

List of Service Providers:

The following is a summary of key external partners that Ilmiya collaborates with across our suite of products and services. Additionally, certain service providers work with Ilmiya in connection with specific products or services offered by the company.

NAME	DATA	PURPOSE OF PROCESSING	ENTITY COUNTRY
Amazon Web Services, Inc.	Business User data and End Customer data	Cloud service provider	United States
Google LLC.	Business User data, End Customers’ data and Visitors’ data	Email, file storage, collaboration tools, and services to help protect our Sites (e.g. ReCAPTCHA) and to measure interactions on our Sites	United States
Microsoft Corporation	Information included in the queries raised by the individuals contacting Stripe support	Provide AI technology to improve the quality of user support operations	United States

Amendments to this Page

Given the dynamic nature of our global operations and the evolving needs of our Business Clients, the service providers we engage with may change from time to time. For instance, we may retire or consolidate certain service providers to streamline our operations, or conversely, introduce new providers when doing so enhances our ability to deliver Services effectively.

This page will be updated periodically to reflect any additions or removals of service providers, sub-processors, or affiliates. Business Clients have the option to subscribe to email notifications regarding updates to the list of Sub-processors published on this page.

Right to Object

Pursuant to the terms outlined in our Data Processing Agreement (DPA), a Business Client may raise a reasonable objection in writing to the processing of its personal data by any newly appointed Sub-processor within thirty (30) days from the date of the update on this page. Should no objection be lodged within that time frame, the Business Client will be deemed to have accepted the appointment of the new Sub-processor. If you are a Business Client seeking additional information about our DPA, please contact us.

For further details on Ilmiya's privacy practices, we encourage you to review our Privacy Policy. Should you have any inquiries related to the content of this page, please reach out to us directly.